Most software companies start with good docs, then growth breaks everything: users can’t find content, ten different tools, broken links, support drowning in repeat questions.
I bring engineering discipline to documentation: content architecture, scalable workflows, automation, and infrastructure that grows with your product.
I’ve built documentation systems for Coiled, ScyllaDB, and Voxel51. I also create tools that make docs more useful: Biel.ai (AI chat/search) and PushFeedback (user feedback widget).
This Substack is where I share what I see in consulting projects:
Content strategy and information architecture
Documentation infrastructure (what works, what breaks)
Docs-as-Code implementation (beyond the theory)
Technical writing for developers
AI for documentation (cutting through the hype)
Real problems, repeating patterns, and solutions that work.
Contat: david@techdocs.studio
